• Planning, Controlling and implementation of all customer service activities.
• Handle the day-to-day Operations both Import & Export operation, including D/O Exchanging functions.
• Book vessel space, Submit SI, VGM on carriers’ system.
• Arrange, Checking HB/L-MB/L both import or export, INV+PL & related document regarding shipments.
• Fulfilment of customers order in timely manner.
• Communicating with overseas Agents, or Sales and Procurement Section regarding shipments.
• Manage all communication with customer, Shipping liner, Transportation company and related parties.
• To follow up expense from supplier and issuing billing to customers.
• To perform other duties as assigned by superior.