MSIG Insurance (Thailand) Public Company Limited

Dream Company

2 YOU SAYFlower of hearts

8Reviews 4.5Average

Vice President of Claims (Motor & Non-Motor)

MSIG Insurance (Thailand) Public Company Limited

Insurance

30/06/2025•

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Basic Requirements

Full Time

10 - 15 Year

Bangkok and its Vicinity

Bachelor's Degree or Higher

Negotiable

Responsibilities

1. Strategic Leadership

- Develop and implement claims strategies to improve efficiency, accuracy, and customer satisfaction.

- Monitor industry trends and regulatory changes to ensure compliance and competitive positioning.

- Drive digital transformation in claims processing (e.g., automation, AI, analytics).

2. Operational Management

- Oversee end-to-end claims operations for motor (auto) and/or non-motor (property, liability, health, travel, etc.) insurance lines.

- Ensure timely and fair claims adjudication while minimizing leakage and fraudulent claims.

- Establish KPIs and performance metrics to measure claims team productivity and accuracy.

3. Financial & Risk Management

- Analyze claims data to identify trends, control costs, and improve loss ratios.

- Work with underwriting and actuarial teams to refine pricing and risk assessment models.

- Manage large/complex claims and litigation in collaboration with legal teams.

4. Stakeholder Engagement

- Liaise with reinsurers, third-parties , and service providers.

- Maintain strong relationships with regulators, auditors, and industry bodies.

- Provide management-level reporting to the Head of Claims on claims performance.

5. Team Development

- Lead, mentor, and develop a high-performing claims team.

- Foster a culture of continuous improvement, innovation, and customer-centric service.

Requirements

1. Bachelor’s degree in Business, Finance, Insurance, or related field (Master’s/MBA preferred).

2. 15+ years in insurance claims management, with at least 5 years in a senior leadership role (VP/Director level).

3. Proven track record in managing motor (auto) and/or non-motor (property, liability, health, travel, etc.) claims.

4. Deep knowledge of claims best practices, regulations, and fraud detection techniques.

5. Strong analytical and decision-making skills with a data-driven approach.

6. Expertise in claims software, digital tools, and predictive analytics.

7. Excellent negotiation, communication, and stakeholder management skills.

8. Ability to drive process improvements and cost-saving initiatives.

9. Strategic thinker with strong business acumen.

10. Leadership presence with the ability to inspire teams.

11. High integrity and commitment to fair claims practices.

12. Good command of English and Computer literacy.

Welfare and Benefits

Provident Fund
Staff training and development
Work from home
5-day work week
ประกันชีวิต
Social security
Health insurance
Accident Insurance
Flexible working hours
สิทธิการเบิกค่าทันตกรรม
Funeral payment support
Performance/results-based bonus
Annual bonus

Company reviews about ‘Good Life Good Work Good Pay Good Community’

Employee reviews scoreFrom 8 Reviews

4.5

Dream Company

Excellent

Good Life4

Good Work4.1

Good Pay3.2

Good Society3.7

Employee reviews

IT/Computer>1 years, Current

4.5

Good Life4.3

Good Work4

Good Pay4

Good Society4.7

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Good Life

Vacation Leave

Easy to take a leave at work

Supports the development of employees' quality of life

4/5

Supports the development of vision and personal lifestyle

5/5

Working hours per day

Good Work

Challenge

4/5

Opportunity to perform important tasks

5/5

Encourages professionalism

4/5

Standard management practice

3/5

Good Pay

Salary increase

Bonus per year

Perks and benefits satisfaction

4/5

Pay level

Group of companies with slightly higher-than-average salaries

Good Society

Workplace community

5/5

Politics

Low

Colleagues

5/5

Supervision by superiors

5/5

01/03/2022

Read all reviews ofMSIG Insurance (Thailand) Public Company Limited

MSIG Insurance (Thailand) Public Company Limited

About Company

MSIG Insurance is a member of the MS&AD which was named ‘General Insurance Company of the Year’ at the 2011 Asia Insurance Industry Awards in recognition of its professional standards, quality of service provided to customers throughout the Asian region, and solid financial performance, confirming our position as Asia's leading non life insurer.

MSIG Insurance (Thailand) Public Company Limited, a member of the MS&AD Insurance group, is a leading general insurer with annual premium income of over 3.0 million baht. We employ over 500 dedicated and professional people in our head office in Bangkok and nationwide regional branch network, and offer a comprehensive range of general insurance products and services.

MSIG Insurance (Thailand) Public Company Limited continues to grow strongly, building on our successful 121 year history in the kingdom of providing the best in trusted insurance risk management services.

We are already on track to achieve our goal of being the number one insurer in Asia. If you would like to play a part in this journey, get in touch - we want to hear from you!

“บริษัทฯ อาจมีความจำเป็นต้องเก็บรวบรวมข้อมูลส่วนบุคคลของผู้สมัครงานเพื่อประกอบการพิจารณารับเข้าทำงาน เช่น ข้อมูลสุขภาพ ข้อมูลอาชญากรรม และข้อมูลทางการเงิน

ทั้งนี้ ข้อมูลทั้งหมดจะถูกเก็บเป็นความลับและรักษาความปลอดภัยตามนโยบายความเป็นส่วนตัว สำหรับผู้สมัครงาน และพนักงาน”