Job Description :
• Handle the process of receiving incident notifications and recording claims, including setting and adjusting claim reserves.
• Review and approve escalated claim payments and expense adjustments.
• Liaise with internal and external stakeholders, including brokers, agents, surveyors, reinsurer and other service partners, to facilitate seamless claims resolution.
• Carry out necessary correspondence with reinsurers
• Responsible for managing and monitoring claim recovery litigation efforts, no cure no pay and other issue may have in claim handling.
• Manage and support the Marine, P&C and Special Lines Claims teams to ensure efficient and customer-focused operations.
• Lead efforts to strengthen Claims management.