After Sales Service Manager
SmartCost Co., Ltd.- Plan, control and supports service team to achieve KPI and the company's strategy.
- Supervising and controlling after sales services of machinery. (Repairing & Preventive Maintenance)
- Controlling budget and supervising team to meet on budget and estimating costs.
- Training to up skill to all services team to achieved KPI and coach them to agreed plan is implemented and help them to solve the problem.
- Organizing and performing the duties of technicians services team. Ensure that all technicians adhere to safety rules.
- Meeting, making reports after services and submit to the customers including costs and obstacles and solutions.
- Doing any additional work as policy.
- Bachelor's degree in Mechatronic, Electrical, Mechanical or any Engineering Field.
- Practical experience of the after sales service of Machinery, and preventive maintenance at least 5 Years
- The ability to develop a team work.
- Good communication in English.
- Attention to detail and problem-solving skills to the customers.
- Leadership and work management skills.
- Advanced skills in Microsoft Office (MS Excel, Word and PowerPoint).
- Provident Fund
- Staff training and development
- Accommodation allowance (in other provinces)
- Fuel/transportation fees
- 5-day work week
- Accident Insurance
- Flexible working hours
- Employee's uniform
- Annual trip or party
- Attendance bonus or other special compensation
- Performance/results-based bonus
- Annual bonus


