Customer Service Officer
Sports Engineering and Recreation Asia Ltd.Sport/Recreation
Yesterday
Full Time
2 - 5 Year
Bangkok and its Vicinity
Bachelor's Degree
20,000 - 25,000 baht/month + Commission
Job Responsibilities
- Responsible for maintaining a positive, maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responsible for their own customer accountabilities and understand profit & Loss
- Responsible for solving customer technical problems, complaint or other request from receiving case until resolution
- Responsible for customer’s case management in cloud system
- Need to follow customer journey policy and crate customer satisfaction and provide professional customer support.
- Responsible for issue, quote, invoice and bill process to customer to achieve team target
- Responsible for selling customer Service Contract Maintained to a new customer and propose current customer to re-new.
- Provide efficiency data and accurate report to Supervisor
Qualification
- Bachelor's degree in any related
- Experience working with customer service or Technician support as least 2-3 years
- Able to communication in English
- Ability to work multi–task, priority and manage time effectively
- Strong phone contract handling skill and active listening
- Organized and good memories person
- Working location: Soi Soonvijai 14, Rama9, BKK
- Commission
- House Allowance
- Life insurance
- Medical insurance
- Travel allowance
- Provident Fund
- Staff training and development
- ค่าตอบแทนพิเศษ
- Accommodation allowance (in other provinces)
- Fuel/transportation fees
- Vehicle depreciation allowance
- Telephone bill allowance
- 5-day work week
- Social security
- Health insurance
- Accident Insurance
- Flexible working hours
- วันลาพักผ่อนประจำปี 10 วัน
- Funeral payment support
- Attendance bonus or other special compensation
- Annual bonus
Company reviews about ‘Good Life Good Work Good Pay Good Community’
Good Life4.5
Good Work4.5
Good Pay1.7
Good Society3.7
Employee reviews
Sales>1 years, former
4.5
Good Life4.3
Good Work4.5
Good Pay3
Good Society3.7
มันส์ครับถ้าเปิดโอกาสรับฟังความคิดจากพนักงานจากใจจริง เจ้าของก็จะไม่หูเบาเชื่อคนอื่นครับ
08/09/2021
Read all reviews ofSports Engineering and Recreation Asia Ltd.
Sports Engineering and Recreation Asia Ltd.Sports Engineering And Recreation Asia Ltd., (Seara) is the regional leader specializing in the design, development, equipment supply and installation of international standard sports, recreation, and fitness facilities in Southeast Asia and beyond.
We provide high quality products and services to many market sectors including private homes, health and fitness facilities, private clubs, education institutions, hotels and resorts, property developments, commercial clients and governmental clients.
We are currently looking for smart, bright and exceptionally talented people as part of SEARA Team! Apply now
Location164 Sun Wichai 14 Alley, Bang Kapi, Huai Khwang, Bangkok 10310
Contact personKhun Tippaklaw (HR Manager)
Telephone0-2185-1920-4 Fax 0-2185-1927
Website
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