Application Support Engineer (Shift work) - KKP Dime
Kiatnakin Phatra Financial GroupDime! is seeking talented engineers to maintain the optimal performance of our trading system. Customers rely on a reliable system, and this role is crucial in ensuring that happens. As an Application Support Engineer, you'll work in a late-night shift (3PM - Midnight) to provide support for our live trading system and ensure our users are always satisfied. The ideal candidate is a hands-on individual with analytical instinct. You'll have the opportunity to learn how to operate AWS for a cutting-edge financial system serving a rapidly growing user base at scale.
Responsibilities
- Providing technical support for production system issues and serving as a go-to person for our customer support team.
- Working in a flexible shift to cover extended service hours.
- Ensuring problems are mitigated, resolved, and their root causes addressed.
- Improving overall system supportability by collaborating with developers, product owners, and SREs.
- Executing production changes as needed.
- Automating away the repetitive support tasks.
- A Bachelor's degree in Computer Science or a related field.
- Experience in supporting or troubleshooting critical production infrastructure (or a willingness to learn).
- Experience in system administration or development roles on public cloud platforms, preferably AWS.
- Knowledge of K8S, MySQL, Linux and other modern application stacks (a plus).
- Proficiency in at least one scripting language
- Birthday Leave
- Dental insurance (สิทธิการเบิกค่าทันตกรรม)
- Life insurance (ประกันชีวิต)
- Medical insurance
- Provident Fund
- Staff training and development
- Work from home
- 5-day work week
- Social security
- Health insurance
- Flexible working hours
- Performance/results-based bonus


The establishment of Kiatnakin Phatra Financial Group (KKP) brought together knowledge and experience of commercial banking and capital markets businesses. The group comprises of Kiatnakin Phatra Bank PLC, Kiatnakin Phatra Securities PLC, Kiatnakin Phatra Asset Management Co., Ltd., and KKP Dime Securities Co., Ltd.
Our goal is to provide top-notch financial services while ensuring maximum benefits for customers, employees, and shareholders, and to contribute to the growth of the nation's financial markets and economy through our products and services, which encompass both money markets and capital markets.
KKP is committed to fostering opportunities for success. Here, you will have the chance to learn, develop, and realize your full potential. We believe in providing fulfilling rewards, promoting a fun work environment, and being proud to make a positive impact on society.
If you are looking for a work environment that offers you opportunities to grow for a better life, a better workplace, and a better future. Come and join us!