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Membership Relations Executive

บริษัท เรนวูด โฮลดิ้ง จำกัด

การโรงแรม/รีสอร์ท

วันนี้

คุณสมบัติพื้นฐาน

งานประจำ

1 - 3 ปี

กรุงเทพและปริมณฑล

ปริญญาตรี

สามารถเจรจาต่อรองได้

หน้าที่และความรับผิดชอบ

Assist in the onboarding process for new members, ensuring smooth registration and orientation.
Maintain accurate membership records and databases.
Coordinate member-related activities, events, and promotions (emails, newsletters, announcements).
Collect and respond to member feedback to continuously improve service quality.
Work closely with other departments (e.g., operations, finance, spa, golf, F&B) to ensure members’ needs are met.
Prepare thoughtful birthday gifts or commemorative souvenirs for members on special occasions, ensuring they are presented and delivered in a memorable and personalized manner.
Welcome and escort VIP guests, providing personalized tours of the project/ facility to ensure a memorable and professional experience.

คุณสมบัติ

Bachelor’s degree in Business, Hospitality, Communications, or related field.
At least 1–3 years of experience in customer service, guest relations, or membership services.
Exceptional service skills with a warm, professional, and solution-oriented approach.
Proficiency in additional languages (such as Chinese, Japanese, or Korean). Strong communication and interpersonal
Proficiency in Microsoft Office (Word, Excel, and PowerPoint).
Ability to work under pressure, handle multiple tasks, and resolve conflicts diplomatically.
Proficiency in Microsoft Office; experience with membership or CRM systems.
Ability to drive a golf cart safely and responsibly. Willingness to work flexible hours (weekends, holiday, and shifts).

สวัสดิการ