Required Qualifications:
• Education: Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience.
• Experience:
• 1 year experience in IT support or a similar role.
• Technical Skills:
• Proficiency in Windows, Linux, MacOS, iOS and Android environments.
• Experience with Microsoft 365, including Outlook, SharePoint, and OneDrive.
• Knowledge of network troubleshooting, VPNs, and firewalls.
• Familiarity with ticketing systems for tracking support requests.
• Language Skills:
• Fluent in Thai (required).
• Intermediate English (able to communicate problems, learn and write training material).
• Soft Skills:
• Strong communication and presentation skills, with the ability to explain complex technical concepts to non-technical users.
• Excellent problem-solving skills and ability to work under pressure.
• Ability to manage multiple tasks efficiently and prioritize based on urgency.
• Willingness to travel regularly for on-site support and training sessions.
