Position Overview:
We are seeking a proactive and skilled IT Manager to oversee our internal IT operations and provide strategic support to our graphic department. This role is responsible for maintaining office systems, managing a small internal team, and coordinating with external technology partners. Familiarity with enterprise tools such as SAP, Salesforce, and Tableau is a significant advantage.
Key Responsibilities:
- Lead and manage the Graphic Department (3 team members), providing technical guidance and support to optimize workflows and outputs.
- Maintain, troubleshoot, and upgrade office systems and IT infrastructure, including hardware, software, networks, and security protocols.
- Serve as the primary liaison with external IT vendors and service providers, ensuring service levels and project deliverables are met.
- Collaborate cross-functionally to support IT needs across departments and ensure alignment with business goals.
- Implement and maintain IT policies, procedures, and best practices.
- Oversee IT asset management, system documentation, and compliance.
- Coordinate with our JV partners on new systems and reports.
- Support integration and optimization of enterprise platforms such as SAP, Salesforce, and Tableau (experience is a plus, not mandatory).