Home
Resume
Company Review
Career guide

TH
EN

Loading...

02-853-6999Copyright ©2024 Super Resume Co., Ltd.

All Rights Reserved.

Download Application JOBTOPGUN

v1.5.1 (31/03/2025)

production server, build at: 15 มิ.ย. 2025 18:32:45

Job SeekersSearch jobs by criteria Super Resume My JOBTOPGUN

EmployersEmployer sign in Post a job

About UsFAQ Join with us Contact us

Terms and ConditionsPrivacy and Policy User agreement

Popular job searches by Location

Popular job searches

Five years of experience jobs
Fresh graduate jobs
Jobs with salary 100k
Vocational degree jobs
Jobs near BTS
Jobs near MRT
Hotel jobs
Banking jobs
Department Store jobs

Jobs by Job Field
Jobs by Location
Jobs by Degree
All jobs
Find jobs by Position
All interesting jobs

Black Monster Studio Co., Ltd.

Black Monster Studio Co., Ltd.

About Company

Black Monster Studio Co., Ltd. - Our Company specializes in Business Process Outsourcing (BPO) by providing digital solutions, software development, call centre services and marketing. We offer top-tier IT solutions globally, covering business analysis, consulting, project implementation, and support.

Job Location

Location35 Wannasorn Building Room No. 903, 9th Floor, Phaya Thai Road, Thanon Phaya Thai, Ratchathewi, Bangkok 10400

Contact person-

Telephone083-530-5300

Website-

Black Monster Studio Co., Ltd.

Black Monster Studio Co., Ltd.

Customer Service (System Support)

Black Monster Studio Co., Ltd.

11/06/2025

View this job in new tab

Basic Requirements

Full Time

1 - 3 Year

Bangkok (Phyathai)

Bachelor's Degree

20,000 - 30,000 baht/month

Responsibilities

The Role:

The incumbent is responsible assisting the IT head or team in the facilitation, coordination, implementation, executive, control and completion of each marketing project for the business need; while remaining aligned with strategy, commitments and goals of the organization.

Job Responsibilities:

The position requires strong attention to detail, operational task management and problem-solving ability.

1.   Provide 1st & 2nd level application support to the operation systems in accordance with Standard Operating Procedures (SOP) and Service Level Agreement (SLA).
2.   Attend to complaint tickets, clarify, and identify the root cause of the complaint.
3.   Perform escalation to relevant project team leaders for unresolved issues.
4.   Guide users on the workaround for well-known issues.
5.   Perform data uploading, import, export and patching for the application as and when required.
6.   Perform data analysis and generate statistics for management usage.

Requirements

Education & Experience:

•   Applicant prefer with Customer Service experience.
•   Applicant must possess at least Diploma or Bachelor’s Degree.
•    This position is working from home (WFH)
•   Willing to working on shifts including weekends and public holidays (double paid on PH).
•   Able to read, speak & write in English and Thai as the role requires candidate to communicate with clients

• Required language(s): English is intermediate level

• Have knowledge in IT will be advantage.

Welfare and Benefits

Birthday Gift
Gym Member Ship
Vision Care Claim
Staff training and development
Work from home
5-day work week
Social security
Health insurance
Performance/results-based bonus
Annual bonus

Other interesting jobs

Tags:

Find jobs Apply jobs Black Monster Studio Co., Ltd. jobs Customer Services jobs IT/Computer jobs Bangkok jobs Client Relations jobs Cs jobs Customer Support jobs Helpdesk jobs It Service jobs Service Desk jobs Service Desk Support jobs System Support jobs ดูแลลูกค้า jobs ตอบปัญหาทางเทคนิคคอมพิวเตอร์ jobs บริการลูกค้า jobs บริการและตอบปัญหาทางเทคนิคคอมพิวเตอร์ jobs

Customer Support (Japanese speaker)

Customer Support (Japanese speaker)

Donuts Bangkok Co., Ltd.

Negotiable

Bangkok and its Vicinity

Admin Service, เจ้าหน้าที่ธุรการบริการ

Admin Service, เจ้าหน้าที่ธุรการบริการ

Goldgear Group (Thailand) Co.,Ltd.

18,000 - 25,000 baht/month

Bangkok (Suanluang)

IT Call Center (งานกะ, ทำงาน 5 วันต่อสัปดาห์, ปฏิบัติงานอาคารชินวัตร 3)

IT Call Center (งานกะ, ทำงาน 5 วันต่อสัปดาห์, ปฏิบัติงานอาคารชินวัตร 3)

Business Services Alliance Co., Ltd.

15,000 - 20,000 baht/month

Bangkok (Chatuchak)

Product Specialist

Product Specialist

S P V I Public Company Limited

18,000 - 30,000 baht/month

Bangkok

Operation Support Specialist

Operation Support Specialist

Boonrawd Brewery Co., Ltd / Singha Corporation

Negotiable

Bangkok (Dusit)

Technical Presales Support - Cyber Security

Technical Presales Support - Cyber Security

บริษัท ล็อกซเล่ย์ ซิสเต็ม อินทิเกรเตอร์ จำกัด

Negotiable

Bangkok and its Vicinity

Customer Service (Garment Manufacturer)

Customer Service (Garment Manufacturer)

Thai Garment Export Co., Ltd. (นนทบุรี)

25,000 - 40,000 baht/month

Nonthaburi

Customer Service

Customer Service

Grande Armoire Co.,Ltd

18,000 - 30,000 baht/month

Bangkok (Vadhana)

พนักงาน IT Call center (ประจำอาคารชินวัตร ทาวเวอร์ 3 วิภาวดี เขตจตุจักร กทม)

พนักงาน IT Call center (ประจำอาคารชินวัตร ทาวเวอร์ 3 วิภาวดี เขตจตุจักร กทม)

Business Services Alliance Co., Ltd.

15,000 - 20,000 baht/month

Bangkok and its Vicinity

Operation Coordinator (1-year contract)

Operation Coordinator (1-year contract)

Intertek Testing Services (Thailand) Ltd.

Depend on qualifications and experience

Bangkok (Bangsue)