Operations Analyst

KPI Tracking and Monitoring:

• Design and maintain real-time KPI dashboards to monitor business performance across various teams and departments (Sales, Marketing, Product, etc.).
• Regularly track and update key performance indicators, ensuring that data is accurate and aligned with the company’s objectives.
• Analyze trends and provide actionable insights based on KPI data to inform decision-making processes.

Cross-functional Data Collaboration:

• Work closely with other teams to cross-check performance data and ensure that the data collected is accurate, consistent, and aligned across different departments (e.g., Marketing, Sales, Operations).
• Identify discrepancies in performance tracking across teams and recommend solutions for alignment.

• Build, update, and maintain KPI dashboards using tools such as Google Data Studio, Power BI, or Tableau.
• Design dashboards that provide a clear, user friendly interface for team members and executives to access and interpret key metrics.
• Ensure dashboards are customized for different stakeholders to meet specific tracking requirements.

• Identify areas where processes can be optimized based on KPI data and insights.
• Collaborate with teams to implement efficiency improvements and ensure that KPI tracking aligns with business goals.

• Ensure that all data and performance metrics used for KPI tracking are accurate, validated, and comply with internal standards
• Coordinate with the Team to ensure that data integrity is maintained in all reports and dashboards.

• Bachelor’s degree in Business Analytics, Data Science, Business Administration, or a related field.
• 2-3 years of experience in operations analysis, data analytics, or a related field.
• Experience working in a fast-paced environment and handling large volumes of data.
• At least 1-2 years of experience in Data Analytics or Business Intelligence (preferred but not required)
• Proficiency in data visualization tools like Google Data Studio, Power BI, Tableau, or other similar platforms.
• Strong understanding of Excel and its advanced functions (e.g., Pivot Tables, VLOOKUP, etc.).
• Familiarity with business intelligence (BI) tools and reporting platforms.

• Excellent colleagues and an inspiring startup environment with international colleagues.
• Facilities at the workplace include a snooker table, ping pong table, exercise room, swimming pool, nap room, and snack and drink bar.
• Provide and support personal technical equipment and facilities.
• กองทุนสำรองเลี้ยงชีพ
• การฝึกอบรมและพัฒนาพนักงาน
• ค่าทำงานล่วงเวลา
• ค่าที่พัก (ต่างจังหวัด)
• ค่าน้ำมันรถ, ค่าเดินทาง
• ทำงานสัปดาห์ละ 5 วัน
• ประกันสังคม
• ประกันสุขภาพ
• โบนัสประจำปี