Position Title: Electric Golf Cart Maintenance Engineer
Location: Bangkok, Thailand (Must be willing to travel domestically)
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About Zrox:
Zrox Thailand is the partner company of Zrox electric golf carts and utility vehicles. Engineered in the USA and manufactured in China, Zrox carts combine cutting-edge technology with durable design to meet the evolving needs of golf courses, resorts, residential communities, and commercial sectors across Southeast Asia.
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Position Overview:
Zrox Thailand is seeking a motivated and experienced Electric Golf Cart Maintenance Engineer to join our growing team. This key role involves providing technical support to both new and existing customers while acquiring in-depth product knowledge through close collaboration with our manufacturer in China. The successful candidate will also play a critical role in supporting our sales and operations teams to ensure the delivery of high-quality service across Thailand.
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Key Responsibilities:
• Perform regular maintenance, diagnostics, and repairs on electric golf carts and other electric vehicles (EVs).
• Identify technical issues and provide effective, timely solutions to ensure optimal vehicle performance.
• Lead on-site support operations and coordinate with clients and team members to ensure service excellence.
• Acquire and maintain in-depth product knowledge through direct training with the Zrox manufacturing team in China.
• Support the sales and operations teams with technical insights, pre-sale consultations, and after-sales support.
• Handle technical support tickets and service requests from customers; ensure accurate tracking and timely resolution.
• Prepare detailed service reports, maintenance logs, and issue summaries for internal use and for sharing with the manufacturer.
• Stay up to date with advancements in electric vehicle technologies, tools, and best practices.
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What We Offer:
• Competitive salary with commission and bonus structure.
• Career growth opportunities in a fast-growing segment.
• Supportive and innovative team environment.
• Opportunity to work with a high-quality, international brand.
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